4.55 (1590 reviews)
Our resilience, or capacity to bounce back and even thrive in pressured times, is critical in workplaces today. With higher workloads, declining resources and frequent change, together with the hectic pace of personal lives, resilience is almost a key to survival.
Course Overview
Learning Outcomes:
Upon completion of this course you will be able to
- Increase your self-awareness and personal empowerment
- Understand your stressors and stress level
- Develop strategies to control stress and build personal resilience
- Enhance productivity through increased vitality, motivation and concentration skills
- Minimize risks associated with work-related stress
Audience:
Employees, Supervisors, Team Leaders, Senior Managers
Course Content
Causes of Stress
- Stress factors
- Impacts of stress on the body
- Impacts of stress on our minds
- Determining your stress levels
- Stress management strategies
Exploring resilience
- What is resilience
- How resilient am I?
- Characteristics of resilient people and organisations
- Levels of resilience
- Building personal resilience
- Building team resilience
Bounce back from adversity
- 4As Resilience model
- Anxiety, stress and the brain
- Key strategies to develop and grow resilience
Stay calm and courageous
- Understanding how you think
- Developing the right mindset
- Understanding Emotional Intelligence
- Dealing with positive and negative emotions
- Developing EI competencies
- Mindfulness strategies
- Gaining perspective
Communication strategies
- Be empowered to take criticism effectively and positively
- Learn to be un-insultable
Delivery Options
Delivery
Public Courses
Live online - learn by doing.
Our Live Online courses are conducted through a dedicated learning platform that enables us to provide instructor-led, hands-on training to develop real skills, in real time. Each participant logs into their own virtual environment setup specifically for the course. This is a fully interactive experience - just like in a classroom. No passive lectures. No videos to follow - real time hands-on practice with your instructor guiding you every step.
Instructor:
- provides real-time live hands-on instruction and demonstration,
- provides step-by-step practical activities for participants,
- can assist participants on their screen, if necessary,
- can share participant screens to enhance discussion.
Participants:
- receive hands-on instruction, step-by-step exercises and skill-builder activities,
- see the instructor screen while working on their own environment,
- can interact with the instructor and the group of participants,
- can ask questions at any time,
- join the course from any location with internet using a Course Invitation.
- no need for any software, just a computer with internet and a browser.
- no downloads on installs necessary on the participant computer.
Inclusions:
- E-Book Training Manual/activity booklet will be provided
- Certificate of Completion
- Post-course support to the level of the course
- Access to any training exercises used during the session
Session Times:
- Full Day Course: 9:00 am-4:30 pm
- Half Day Course: 9:00 am-12:30 pm or 1:30 pm-5:00 pm
Private Courses
Private sessions can be arranged through our Live Online platform for group training. Group training content and duration can also be tailored to your needs. To discuss your training requirements, contact our Course Scheduling team.
Classroom
Classroom sessions are delivered at a nominated location (Private courses only).
Requirements:
If training is being delivered on your site:
- A computer is required for each participant, configured with appropriate software (if necessary).
- If participants are using laptops, ensure power cords are provided for use during the session.
- The instructor will bring their own laptop - please provide power
- Screen/Projector for trainer to connect their laptop to. Please indicate the connection method - hdmi or wifi.
Inclusions:
- Training Manual/activity booklet
- Certificate of Completion
- Post-course support for queries relating to the course content.
Available Resilience and Stress Management courses
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