4.7 (1525 reviews)
Meeting management skills are often overlooked by leaders and managers. Meetings are expensive activities when one considers the cost of labour for the meeting and how much can or cannot be accomplished. So take meeting management very seriously. This one-day workshop will help you plan and lead internal and external meetings that are productive and meaningful.
Course Overview
Duration:
1/2 Day
Audience:
Anyone who needs to plan and lead successful meetings.
Benefits:
- Gain vital preparation and meeting management skills
- Helps create an effective leadership image
- Increase the effectiveness of meetings
Course Content
What you will learn
- Identify the benefits, types and misconceptions about meetings
- Plan a meeting, participate in a meeting and close a meeting
- Types of meeting leaders and the characteristics of an effective meeting leader
- Identify the main causes of conflict and the ways to resolve conflict in meetings
- Identify the ways to communicate clearly in a meeting
- Asking effective questions during a meeting
- Identify the different ways nonverbal messages can be sent
- Interpret nonverbal communication and identify the steps to improve nonverbal communication
The Basics of an Effective Meeting
- Types of Meetings
- Planning meetings
- Participating in meetings
- Closing meetings
- Planning
Managing Meetings
- What makes an effective meeting
- Preparation
- Agendas
- The role of leaders
- Decisions and ideas
- Eliminating groupthink
Conflicts Climates and Difficult Personalities
- Resolving conflicts
- Meeting climates
Communicating As Meeting Leaders
- Communicating clearly
- Using effective language
Listening Effectively and Asking Questions
- Improving listening skills
- Asking effective questions
Communicating Nonverbally
- Nonverbal communication
- Interpreting nonverbal communication
Delivery Options
Public Courses
Live online - learn by doing.
Our Live Online courses are conducted through a dedicated learning platform that enables us to provide instructor-led, hands-on training to develop real skills, in real time. Each participant logs into their own virtual environment setup specifically for the course. This is a fully interactive experience - just like in a classroom. No passive lectures. No videos to follow - real time hands-on practice with your instructor guiding you every step.
Instructor:
- provides real-time live hands-on instruction and demonstration,
- provides step-by-step practical activities for participants,
- can assist participants on their screen, if necessary,
- can share participant screens to enhance discussion.
Participants:
- receive hands-on instruction, step-by-step exercises and skill-builder activities,
- see the instructor screen while working on their own environment,
- can interact with the instructor and the group of participants,
- can ask questions at any time,
- join the course from any location with internet using a Course Invitation.
- no need for any software, just a computer with internet and a browser.
- no downloads on installs necessary on the participant computer.
Inclusions:
- E-Book Training Manual/activity booklet will be provided
- Certificate of Completion
- Post-course support to the level of the course
- Access to any training exercises used during the session
Session Times:
- Full Day Course: 9:00 am-4:30 pm
- Half Day Course: 9:00 am-12:30 pm or 1:30 pm-5:00 pm
Private Courses
Private sessions can be arranged through our Live Online platform for group training. Group training content and duration can also be tailored to your needs. To discuss your training requirements, contact our Course Scheduling team.
Classroom
Classroom sessions are delivered at a nominated location (Private courses only).
Requirements:
If training is being delivered on your site:
- A computer is required for each participant, configured with appropriate software (if necessary).
- If participants are using laptops, ensure power cords are provided for use during the session.
- The instructor will bring their own laptop - please provide power
- Screen/Projector for trainer to connect their laptop to. Please indicate the connection method - hdmi or wifi.
Inclusions:
- Training Manual/activity booklet
- Certificate of Completion
- Post-course support for queries relating to the course content.
Available Conducting Effective Meetings courses
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