Course Overview
What you will learn:
- Define different types of teams
- Identify the characteristics of an effective team
- Understand the stages of team development
- Establish open communication between team members
Audience:
This one-day workshop will give you many types of skills to take back to your team, so that your team can interact, communicate, and build trust, to become a high-power decision-making machine.
Prerequisites:
There are no particular requirements for this course.
Course Content
Defining Teams
- What is a Team?
- Types of Team
Establishing Team Norms
- Characteristics of Teams
- Why Teams fail
- Ground Rules
- Team Contract
Working as a Team
- Characteristics of Teams
- Ground Rules
- Team Contracts
Glenn Parker Team Survey
- The Parker Team Player Survey
- Evaluation
- My Team Style
- Individual Strengths & Weaknesses
- Team Strengths & Weaknesses
Building Team Trust
- Why is Trust Important?
- Building Trust and Collaboration
- Discussing Trust
The Stages of Team Development
- Forming, Storming, Norming, & Performing
- Forming an Effective Team
The TORI Model
Communication
- Defining Communication
- Effective Listening & Constructive Listening
- How the Listener Controls the Speaker
Becoming a Good Team Player
- Attitudes
- Personal Action Plan
- Suggested Reading List
Delivery Options
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Classroom sessions are delivered at a CTSA venue (Public courses) or at a nominated location (Private courses only).
Inclusions:
• Computer for each participant, configured with appropriate software (if necessary)
• Training Manual/activity booklet
• Certificate of completion
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Full Day Sessions:
9:00am - 4: 30pm
Half Day Sessions:
9:00am - 12:30pm or 1:30pm - 5:00pm
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Live online sessions are virtual instructor-led sessions conducted online from your location. You will be sent an invitation to join the session. There is no need for software just a computer with an internet connection and a browser.
Inclusions:
• E-Book Training Manual/activity booklet will be provided
• Certificate of completion
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Full Day Sessions:
9:00am - 4: 30pm
Half Day Sessions Times:
9:00am - 12:30pm or 1:30pm - 5:00pm
Multiple session courses are conducted in multiple 3-hour sessions conducted on consecutive days.
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